the UK leads the way with Payment Services Regulations

Significant changes are taking place in the online payment sector.  On 9 February 2009 the UK became the first EU Member State to transpose the EU Payment Services Directive[1]  (the PS Directive) into national law when it passed the Payment Services Regulations 2009[2]  (the Regulations).  From 1 November 2009[3] , it will be a criminal offence to provide payment services in or from the UK without authorisation by or registration with the Financial Services Authority (FSA) (unless you fall within the list of exemptions in the Regulations). Certain existing payment providers can delay obtaining authorisation or registration under transitional provisions which are discussed below[4]. 

This article looks at some of the key provisions of the Regulations but, as the PS Directive and the Regulations are complex and detailed, to say the least, it can only scratch the surface; the aim is to highlight the forthcoming changes so businesses can act if they have not done so already.

what is the objective of the Payment Services Regulations?

The Regulations are intended to reflect the objectives of the PS Directive, which are to establish a single market in payment services, removing barriers to entry to the market and applying a standard set of rules and obligations.  Payment service users should get the same level of information whichever Member State they are from.  In short, the PS Directive wants to achieve a position where a payment service provider has only to get licensed in one Member State and it can then export its services across the EU following harmonised rules on conducting its payment business.

The Regulations implement the PS Directive by setting up a new authorisation and registration regime for those who operate “payment accounts” (defined as an account held in the name of a payment service user which is used for the execution of payment transactions) and who provide payment services. This type of authorisation will be different from the authorisation requirements under the Financial Services and Markets Act 2000 (the FSMA).  Some businesses that provide payment services to the igaming sector will be authorised already under FSMA as E-money issuers.  As such, they will not need to obtain authorisation under the Regulations, however, they will be subject to the new provisions in the Regulations on how they conduct their businesses.

which Payment Services Providers are covered by the Regulations?

The Regulations apply to the provision of the payment services[5] when carried out as a business occupation or regular activity including the following:

  • operation of payment accounts (eg cash deposits and withdrawals from current accounts, e-money accounts, credit card accounts etc)
  • execution of payment transactions (including direct debits, payment cards and credit transfers)
  • card issuing and merchant acquiring
  • money remittance
  • certain mobile/cell phone payment services or similar services provided by means of a PDA, iTV or other IT device

Whilst the scope of the Regulations is wide, they do not apply to, amongst others:

  • money exchange businesses (eg bureaux de change)
  • servicing of securities (eg share sales and dividend payments)
  • payment instruments used on the issuer’s premises (eg staff catering and store cards) or within a limited network of service providers (eg petrol cards) or for a limited range of goods or services (eg transport cards such as the London tube and rail Oyster card)
  • payment transactions through commercial agents
  • telecom operator payments services when not acting as an intermediary between payer and payee (eg payer just using phone to send an SMS to his bank or topping up his phone credits)

As indicated above, there is also a distinction to be made between:

  • payment service providers which have to become authorised or registered and must meet the conduct of business requirements and
  • those such as credit institutions (eg banks), E-money issuers, or payment service providers authorised in another member state (EEA authorised payment institutions), which do not need authorisation but must comply with the conduct of business requirements.

how do you get authorised or registered under the Payment Services Regulations?

If the Regulations apply to you then[6] you will need to become either, an “authorised payment institution” or, registered as a “small payment institution” or, registered as an agent of one of those institutions.  You must also register in the UK if you are an agent of an authorised payment institution based in another Member State.

Applications are made to the FSA and, as you might expect, involve providing a good deal of due diligence type information including:

  • an operations plan
  • a business plan
  • evidence of initial capital (Reg 6(3))
  • means of ring-fencing users funds
  • internal control mechanisms
  • money laundering compliance
  • management structure
  • shareholdings and identity of directors with references

An application for authorisation must be determined within three months and if refused the applicant can appeal to the Financial Services and Markets Tribunal ('the Tribunal').  You can register as a small payment institution if the monthly average over a period of 12 months of the total amount of payment transactions executed by you, including any UK agents, does not exceed €3 million.  There are lighter requirements to registration than authorisation; however, being authorised has the significant advantage that you can passport (ie supply) your services into other Member States.

Depending on how each Member State implements the PS Directive into its national law, there may well be registration or notification requirements to comply with when supplying services cross border or setting up an agency in any particular Member State.  For example, UK authorised payment institutions will have to notify the FSA before passporting their services to other Member States. Likewise payment service providers licensed in other Member States will have to notify their home State when they are passporting their services here in the UK. 

Note though that a payment services provider incorporated and located outside the EEA is not generally within the scope of the Regulations.  Therefore, it would not need to become authorised, registered or give any notification to the FSA before providing internet based services to UK customers from its non EEA location.  Non EEA payment businesses would include those incorporated and operating from Alderney or the Isle of Man.

The FSA is required to maintain and publish a register of authorised or registered payment institutions and agents so customers can easily check the list by referring to the FSA website (http://www.fsa.gov.uk/).

when should a Payment Services Regulations apply?

Although the Regulations are implemented on 1 November 2009, there are certain transitional provisions for existing payment service providers.

A business that has been lawfully providing payment services in the UK before 25 December 2007, does not need to become authorised or registered as an agent until 1 May 2011.  However, you do not have passport rights until you become authorised so it would be as well to deal with the process now rather than later.

In certain circumstances, UK financial institutions, to which the Regulations apply, will be deemed to be authorised but they must submit certain required information to the FSA by 25 December 2009.

A business that meets the criteria of a small payment institution and that has been operating in the UK before 25 December 2007, does not need to register until 25 December 2010.

However, in all circumstances you should thoroughly check and/or obtain professional advice on the detailed transitional provisions in the Regulations before deciding whether and when you need to apply or give notice to the FSA.

Quite apart from the authorisation or registration time limits, the conduct of business requirements under the Regulations will apply from 1 November 2009 so you should be preparing to comply now if you have done so already.

Applications for authorisation or registration should be lodged with the FSA during the official window between 1 May 2009 and 31 July 2009 to ensure that they are considered in time for 1 November 2009. 

what are the obligations of an authorised payment institution?

Authorised payment institutions have to comply with many obligations under the Regulations including the maintenance of sufficient capital - both initial capital and an ongoing funds requirement.  The ongoing requirement is calculated in accordance with one of three alternative formulae (A, B or C); for example, according to method A you would need to maintain own funds equivalent to 10% of your fixed overheads for the preceding financial year.  No doubt an applicant will want to chose the method of calculation that is the least onerous for its specific business.

Customer (payment user) funds must be ring fenced. Any user funds received in respect of a payment transaction that exceed £50, must be safeguarded by either keeping them segregated from any other funds held and placed in a separate account, or the funds must be covered by an insurance policy, or a guarantee from an insurer or credit institution (the proceeds of which are payable upon insolvency into a separate account specifically for holding user funds).  The users must have a priority claim on those funds before other creditors.

Being authorised or registered also brings with it the right to offer other services including:

  • foreign exchange services
  • safe keeping activities
  • storage and processing of data
  • granting credit but only if the credit is in connection with the execution of the payment transaction, other customer funds are not used and, where the authorised payment institution is exercising passport rights, it is repaid within 12 months

In addition to the obligations on authorised or registered payment institutions, all those covered by the Regulations will have to comply with the conduct of business requirements.  There are detailed rules dealing with the rights and obligations of both payment service providers and their customers.  These include the provision of specific pre and post contract information requirements for users, such as stating the execution time and value date of payments, means of identification and authorisation, charges, exchange rates, interest and many other matters.  Some information may be excluded by contractual agreement but not if the contract for payment services is with a consumer. 

There also provisions on who is liable and/or has the burden of proof in the event of unauthorised or incorrectly executed payment transactions, how disputes should be handled and when refunds are payable etc.
 
The conduct of business requirements are far too extensive to be dealt with in a summary article such as this but that should not detract from highlighting their importance particularly for businesses that are already authorised under the FSMA which may have to meet these requirements in addition to their existing obligations.

enforcement of the Payment Services Regulations

The FSA will be taking compliance with the Regulations very seriously.  By all accounts, it has been taking a stronger approach to enforcement regarding its other statutory obligations including prosecuting insider dealing and levying fines for ineffective money laundering compliance procedures. The Regulations give the FSA extensive powers.  Where its officers have reasonable cause to believe that any premises are being used by an authorised or registered payment institution or agent, an FSA officer may, on producing evidence of authority at any reasonable time:

  • enter and inspect the premises and observe the carrying on of business activities
  • inspect and copy any document found there that is reasonably required
  • require any person on the premises to provide an explanation of any document or state where it may be found

The FSA will also issue press releases as a form of sensor.  Consequently, reputation management will be ever more important going forward.  The FSA can also impose unlimited penalties or, alternatively, cancel an authorisation or registration.  In addition, there are civil powers including applying for an injunction or seeking an order to freeze assets or requiring the payment of damages to those who have lost out.

The Regulations create several new criminal offences, the main one being a prohibition on any person providing a payment service in the UK unless they are one of the following:

  • an authorised payment institution
  • a small payment Institution
  • an EEA authorised payment Institution exercising its passport rights
  • a credit institution, electronic money institution, the post office, the Bank of England or the European Central Bank and the National Banks of the EEA States, or Government Departments or Local Authorities (other than when carrying out functions of a public nature)
  • a person exempt under Regulation 3 (Credit Unions, Municipal Banks and National Savings Bank)

A person can also sue for damages for breach of statutory duty if an authorised payment institution acts without authorisation or regulation, fails to ring-fence funds or fails to provide the specified user information or comply with other requirements in relation to payment transactions set out in the regulations.

final word on the Payment Services Regulations

It is almost impossible to explain in one article the scope, application and effect of the Regulations.  They run to some 81 pages and the FSA’s guidance explaining its approach to the Regulations runs to 140 pages!  The important point to make is that if your business is providing payment services (whether or not it is already FSA authorised) or you think it might possibly be covered by the definitions in the Regulations, you should act now in reviewing what if any obligations you will have to meet.  If you are providing payment services in a Member State other than the UK, then you should consider both the provisions of the PS Directive and keep track of your home States implementation of the Directive into national law.

caveat

This article is intended to highlight changes in the law and does not purport to be, nor should it be relied on, as legal advice.  You should formally engage a lawyer to advise you before acting or not acting on any matter mentioned in this article.

1 Directive 2007/64/EC of 13 November 2007 on payment services in the internal market.

2 The Payment Services Regulations 2009 SI no. 209

3 All Member States have to implement the PS. DIRECTIVE into their national laws by 1 November 2009

4 The transitional provisions are discussed below.

5 Unless you are a credit institution, E-money issuer or an EEA authorised payment institution

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For more information, please contact:

John Mitchell at john.mitchell@bllaw.co.uk or on 023 8085 7224 

Phil Crier at phil.crier@bllaw.co.uk or on 023 8085 7232

Jon Wallsgrove at jon.wallsgrove@bllaw.co.uk or on 023 8085 7224