personalisation - a benefit or
burden?
Blake Lapthorn, in partnership with JBurns
Associates, held a seminar entitled 'personalisation -
a benefit or burden?' at its New Kings Court office on 28 September
2010. To view the slides, please see below.
To view Jackie Burns' briefing
note please click on the link.
Personalisation heralds a significant change in the delivery of
services and supported housing. It provides the opportunity for
people to transform their lives; giving them the power to choose
and control how they are supported. The Coalition Government
remains committed to driving the personalisation agenda forward,
despite it being unclear as to the level of funding available to
support it.
Personalisation requires a new more creative way of thinking
about services; it both challenges and provides opportunities for
those who deliver services.
Pilot schemes are already running in Hampshire and some
providers have begun to work on developing new services. However,
there are many questions still to be answered including how
services can be developed and what this will mean for service
users, staff and business plans.
benefits of the seminar
This seminar went through what the key issues are around
personlisation and what you can expect moving forward. Through
hearing about practical examples of pilot schemes in the Hampshire
area, it challenged the delegates to think about how
their organisation can and should be responding. Specifically
it addressed:
- how to work with service users to develop new ways of
working
- the issues around employing a flexible workforce which include
managing safeguarding issues
- the legal issues involved in setting up new contracts
- the impact on business plans of more ‘spot purchased’
services
- how to maintain service quality and ensure compliance with
regulation
- how to manage the cultural change for staff and service
users
speakers included
- Alan Hagger - Strategic Commissioning Director for Well Being -
Hampshire County Council
- Jane Evans - Self Directed Support Team Adult Care - Hampshire
County Council
- Simon Crouch - Supporting People Local Co-ordinator
(Fareham & Gosport) - Hampshire Supporting People
team
- Matthew Waters - Commissioner for Supporting People and Adult
Care Services - Southampton County Council
- Irene Thomas – solicitor – Blake Lapthorn
- Jackie Burns – Housing Care and Support Consultant - JBurns
Associates
seminar programme
| 1.30 pm |
Registration with tea and coffee |
| 1.50 pm |
Welcome and introduction
Robert Wassall, partner, Blake Lapthorn
|
| 1.50 pm -
4.20 pm |
Speakers |
| 4.20 pm - 5.00
pm |
Question and answer panel |
| 5.00 pm |
Drinks reception |
| 6.00 pm |
Close |
