The Freedom of Information Act - does it ever apply to banks and financial institutions?

Many financial institutions adopt the approach that they need not concern themselves with the Freedom of Information Act 2000 ('the Act') because they do not, on the whole, deal direct with public authorities. This approach may, however, prove risky.

 

Although a financial institution may not be dealing with a public authority itself, further up or down the contractual chain may be a public authority which holds the financial institution's information, thus rendering this information potentially disclosable.

The Act interprets "information held by a public authority" as including information held by a third party on behalf of a public authority. Thus those third parties providing a service to public authorities, such as hedge fund providers managing public authority money - or those acting as agents of public authorities – may, through a financial institution dealing with them, cause information belonging to that financial institution to become potentially disclosable.

 

This was highlighted in the case of Hertfordshire County Council. On 1 February 2007 case reference FS50086121 was heard by the Information Commissioner. The council had resisted the disclosure of information regarding private equity investments it made on the basis that, in doing so, it would breach confidentiality agreements between it (the Council) and third party investment organisations.

 

The Commissioner held that the existence of a confidentiality clause, per se, would not result in the right to refuse disclosure of the request under the Act. Instead the Commissioner looked behind the clause, to the nature of the information concerned. Although the Commissioner decided that: an obligation of confidence arose; the information was not trivial; and the information was not available by another means (thereby causing a duty of confidence to exist) the Commissioner held that, in the particular circumstances of the case, the public interest in disclosure outweighed the public interest in non-disclosure.

 

Because of the above risks, therefore, wherever the relationship between financial institution and third party is contractual, it is good practice to draft confidentiality provisions in a way that restricts, as much as possible, any such public authority disclosure – regardless of whom the contract is with. This will ensure that protection is afforded against disclosures under the Act further up or down the contractual chain, rather than simply running the risk that all is well because there is no direct contract with a public authority.

 

Where the relationship between the two parties is not contractual, however, the task of protecting commercially sensitive information is more challenging.

 

Protecting information in non-contractual scenarios

 

One of the steps a financial organisation should take, when confronted with a request under the Act, is to check and/or challenge the statutory basis on which the request is made and see if there are any exemptions to disclosure available to it under the Act.

 

It is possible that if the bank or financial institution has simply allowed a public authority to view certain documents, perhaps at the bank's premises, but without actually physically handing over any information, then it could be argued that the public authority does not actually hold the information and thus it is not disclosable in a request made under the Act to that public authority.

 

If this is not possible, it would be wise to provide only one hard copy version of any required information, at the very latest possible date, subject to the proviso that such information be returned immediately once the public authority ceases to need it. This will seek to limit both the amount of information held and the length of time for which it is held, thus narrowing the window of opportunity for a potential disclosure request under the Act.

 

A further, additional, safeguard would be to disclose documents in two batches, one that is disclosable and the other confidential. Any confidential information disclosed by a bank or financial institution should be marked 'sensitive'/ 'confidential', so that the commercially-sensitive/confidential nature of the information is flagged to the public authority recipient's attention and could potentially fall within one of the exemptions in the Act.

 

Banks and other financial institutions working with public authorities should generally adopt a policy of 'minimum disclosure', since it is best to assume that all information provided to a public authority could find its way into the hands of a third party, to the potential detriment of the relevant bank or financial institution.

 

Summary

 

1. Manage the information provided to public authorities - to establish/record who gives what information to which public authority and on what basis. Such a review may well identify information which is being provided without sufficient reason or in an unnecessary level of detail.

 

2. Analyse the information provided in terms of confidentiality and risk - identify information which is always confidential.

 

3. Design suitable processes for management of provision of information - these will vary to be consistent with other management processes within the bank.

 

4. Establish policies and processes for claiming confidentiality and for ensuring these claims are effective.

 

The Financial Services Authority (the 'FSA')

 

The FSA has offered guidance on how it will respond to requests under the Act (see www.fsa.gov.uk/foi). The guidance explains that the FSA will not be able to disclose (subject to limited exceptions) information about authorised firms that has been obtained by the FSA in carrying out its regulatory functions. This is due to the strict prohibition under section 348 of the Financial Services and Markets Act 2000 ('FSMA').

 

In the case of HSBC Investment Bank plc ('HSBC'), the Information Commissioner upheld the FSA's claim for exemption from making a disclosure under the Act due to the provision of the FSMA referred to above.

 

The ruling related to a FSA investigation of a complaint against HSBC in which the FSA refused to disclose certain information to the complainant, citing:

 

(a) section 44 of the Act, which provides that information is exempt from disclosure by the public authority if such is prohibited under any enactment

 

(b) section 348 of FSMA, which provides that confidential information must not be disclosed by the FSA without the consent of the person who supplied it and the consent of the person (if such exists) to whom the information relates. In order to establish if the information is covered by the statutory bar the Commissioner must consider the following:

 

(i) is the information confidential under the terms of FSMA;

 

(ii) has consent been given;

 

(iii) has the information already been disclosed to the public; and

 

(iv) could the information be provided in the form of a summary so it is not possible to ascertain to whom the information relates?

 

The Commissioner first set out to establish if, for the purposes of section 348 of FSMA, the information was confidential. To be classed as confidential, as defined by section 348, information must have been obtained by the FSA as part of its functions as the regulatory body overseeing the financial services industry. The information must also relate to the business or other affairs of any person. The legal definition of ‘person’ includes corporations and limited companies.

 

In a letter to the Information Commissioner, the FSA stated that information withheld under section 44 of the Act consisted of documents which were either sourced from HSBC or internally generated documents by the FSA which described, repeated or summarised information received from HSBC.

 

After analysis of the relevant documents disclosed by the FSA to the Information Commissioner, it was apparent to the Commissioner that the documents were either received by the FSA from HSBC or the information they contained was sourced from HSBC.

 

Section 348 (1) states that confidential information must not be disclosed without the consent of the person from whom the information was obtained from (and if different the person to whom the information relates). The FSA had approached HSBC to ascertain whether or not the bank would consent to disclosing the information and HSBC declined.

 

The Commissioner found that the information was covered by section 348 of the FSMA and therefore section 44 of the Act was engaged. The Act provided an absolute exemption and there was therefore no requirement to consider the public interest test.

Summary

Banks and financial institutions are not normally affected by the Act but they should be aware of when it might come into play. If a public authority, bank or financial institution believes that the Act could be invoked by third parties making a request under the Act then they should have procedures in place to deal with such requests.

 

Jimmy Desai is a partner in Blake Lapthorn.