Blake Lapthorn solicitors' Franchising team has considerable expertise in dealing with disputes that arise between franchisors and franchisees on both sides.

disputes with a franchisor

Unhappy franchisees soon find out that the costs involved in any dispute outweigh the chances of success. Litigation can be hugely expensive and the chances of success for the franchisee are very slim.

It is almost impossible to recover a franchise fee paid to a bad or fraudulent franchisor. Once a franchisee signs up to a franchise agreement, they are usually committed to the full term. If a franchisee walks away from the franchise, the franchisor may try and claim damages equivalent to what they would have expected to receive in monthly fees for the remainder of the term.

Sometimes disputes arise between good franchisors and good franchisees. We can help with mediation.

Usually, dissatisfied franchisees are only able to make cost-effective use of our services if they wish to break out of the relationship because the franchisor has mis-sold them the franchise in the first place or has not provided the back-up that the franchisee could reasonably expect. In these circumstances, there are sometimes a number of dissatisfied franchisees who could club together to purchase advice and assistance or, because an individual franchisee’s business could operate without assistance from the franchisor, it is worth them spending substantial sums on engineering a break away. Our Franchising team has done this successfully for a number of franchisees.

disputes with a franchisee

Should a franchisor find themselves in dispute with a franchisee, our specialist team is able to provide assistance with the following:      

  • acting for franchisors in disputes with individual or groups of franchisees
  • alternative dispute resolution (ADR), including the provision of mediation and arbitration.

If, following an inital conversation with you we conclude that there is something we can do we will require at least £500 plus VAT on account of costs before starting work.

For further information about a franchising dispute, whether franchisor or franchisee, please contact Jill Bainbridge in the Franchising team in Southampton on 023 8085 7160 or email jill.bainbridge@bllaw.co.uk.

Alternatively, click here to view more information about our wider commercial litigation and dispute resolution expertise.