but I don't want to change my name!

The recent case of Thomas Brown Estates Ltd v Hunters Partners Ltd ('Hunters') discussed whether a franchisor could require a franchisee to rebrand pursuant to a term in the franchise agreement.  The case unfortunately did not answer this question (Hunters changed its position prior to the hearing scheduled for December 2011 and it meant the franchisee was not required to rebrand) but some interesting points arise from the case.

the facts

Countrywide Franchising Limited ('Countrywide Franchising') granted franchises to franchisees allowing them to use the "Bairstow Eves Countrywide" trade name and trade marks and a business model for an initial term in return for initial and ongoing fees.

Countrywide Franchising in fact did not own the Bairstow Eves Countrywide trade marks itself but, under licence, was able to grant its franchisees of estate agency and letting agency services the right to use those trade marks and the trade name.

The shares in Countrywide Franchising were sold to another company hat operates its own estate agency and lettings agency business under the Hunters name. Countrywide Franchising's name was changed to Hunters Partners Limited. As the franchisor was now associated with the Hunters brand the franchisees were told that they would have to rebrand and relinquish the goodwill associated with Bairstow Eves Countrywide.  The franchise agreements included a clause that granted the right to use the trade name "as the same may be amended from time to time by the Franchisor".

The question that arose was, of course, what does "amended" mean?  Hunters said it means they had an unlimited right to replace or to substitute the name "Bairstow Eves Countrywide" with any other name.  The franchisee said that "amend" was limited in scope and that any amended name still needed to have some sort of correlation or link with the original name.  The franchisee issued proceedings for breach of contract. It also sought a declaration that Hunters could not require it to cease using or being associated with the Bairstow Eves trade names or trade marks. 

the judgment

Before the hearing, Hunters reached an agreement with the owner of the Bairstow Eves Countrywide trade mark whereby the franchisee's businesses would be transferred to a Countrywide company which would permit the franchisee to continue to use the Bairstow Eves name.

Despite this, the franchisee still wanted the court to grant the declaration. The Court declined to do this. 

The Court said the grant of any declaration is a matter for the Court's discretion, that since the franchisee was not required to rebrand the dispute had become academic and there was no compelling reason why the Court should give a binding decision in those circumstances. The judge was also not persuaded by the franchisee's arguments that the declaration would be useful for the purposes of the other Hunters franchisees despite the fact their position remained uncertain (there were 50-60 franchisees who were also represented by the claimant franchisee's solicitors but who were not parties to the claim and had not agreed to be bound by the decision of the Court). The judge was concerned that a determination of the declaration would result in those remaining franchisees seeking to rely on the determination in their favour and was also concerned that if he found in favour of Hunters' construction of the contract then the other franchisees would bring separate claims to try and achieve the declarations sought unsuccessfully in the instant case (given the remaining franchisees had not agreed to be bound by any decision of the Court).

comment

A key selling point of a franchise to a potential franchisee is often the benefit of being able to operate a business under a recognised and trusted brand. However, virtually all franchise agreements will allow the franchisor to change the underlying system and branding at their discretion. An opinion from the judge on the meaning of "amended" would have delivered interesting reading for franchisors on this crucial element of control over their business model but, even in the absence of such an opinion, the case should serve as a warning to franchisors to check the wording of their standard agreements carefully to ensure they clearly provide a right to change trade marks and trade names without any limitation (assuming that that is the franchisor's desired intention).  It should also serve as a warning that in circumstances where the use of a brand is dependant on a licence from a third party, as in this instance, both franchisors and franchisees should be clear what happens were the right to use a name to come to an end. 

Although it does not set any precedents for future cases, franchisors can perhaps take some small relief from the judge's reluctance to grant the declaration in case it encouraged other franchisees not party to the proceedings to use the declaration to their advantage. They will take less comfort from the order on costs which the court made, awarding the claimant approximately 67% of its costs on summary assessment which amounted to £65,000 including VAT. The Court ruled that its discretion as to costs was wide and it should make an order which reflected the overall justice of the case. The claimant had secured what it wanted as a result of the defendant's change of position. The Court also considered it unlikely that without these proceedings, the defendant would have reached the same point. This meant the claimant was entitled to its costs. Any litigant should be aware that they are unlikely to recover all their costs. In fact as a rough guide the successful party will recover 60% – 70% of their costs though the costs award in each case is dependant on a number of factors.

If you are faced with similar circumstances and need advice on handling potential disputes please contact Kate Briggs, senior solicitor in Intellectual Property team in Southampton, on kate.briggs@bllaw.co.uk or on 023 8085 7067.

If you need advice or help with updating your standard documents, please contact Sheilah Mackie in the Franchising team in Southampton on 023 8085 7039 or email sheilah.mackie@bllaw.co.uk.